Blog
Highlights from the Currai blog: the posts worth reading first.
Use real production conversations to find agent failures, make focused prompt changes, build better evals, and verify that user outcomes improve.
Monitor customer success agents with end-to-end traces, conversation outcomes, groundedness, escalation quality, policy compliance, latency, and cost.
A beginner-friendly, code-first guide to turning Vapi browser calls into Currai sessions, conversation User Stories, and correctly nested voice-agent traces.
Browse implementation notes, observability guides, product decisions, and workflow ideas by topic.
Production traces carry prompts full of user data and arrive at full traffic volume. Here's how to sample for cost and redact for privacy without losing the traces you need.
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