Blog
Highlights from the Currai blog: the posts worth reading first.
A complete, code-first guide to turning OpenAI Realtime voice conversations and text-to-speech generations into readable Currai User Stories and correctly nested traces.
A step-by-step guide to importing completed Retell AI calls into Currai with signed call-ended webhooks—without adding capture code to the live voice agent.
A step-by-step guide to importing completed Vapi calls into Currai with an authenticated webhook—without adding capture code or sharing a Vapi private API key.
Browse implementation notes, observability guides, product decisions, and workflow ideas by topic.
How AI delivers multilingual customer support across dozens of languages, what breaks in translation, and how to keep answers accurate in every language.
Read moreA practical look at automated customer service in 2026 — the real ROI, the full cost picture, and how to implement it so the savings are real, not on paper.
Read moreWhat makes an AI chatbot HIPAA-compliant, the safeguards healthcare teams need, and how to evaluate platforms — with the caveat that compliance is how you operate it.
Read moreWhat makes an AI chatbot GDPR-compliant, the data rights and safeguards to require, and how to evaluate platforms — with the caveat that compliance is how you operate it.
Read moreWhat an IT support chatbot does, how it deflects tickets and resets access safely, and how to choose one that helps employees without creating security risk.
Read more