Blog
Highlights from the Currai blog: the posts worth reading first.
A complete, code-first guide to turning OpenAI Realtime voice conversations and text-to-speech generations into readable Currai User Stories and correctly nested traces.
A step-by-step guide to importing completed Retell AI calls into Currai with signed call-ended webhooks—without adding capture code to the live voice agent.
A step-by-step guide to importing completed Vapi calls into Currai with an authenticated webhook—without adding capture code or sharing a Vapi private API key.
Browse implementation notes, observability guides, product decisions, and workflow ideas by topic.
A complete 2026 guide to AI agent observability — why agents are hard to observe, the trace data model, threads, cost, failure modes, and how to roll it out.
Read moreCompare Zendesk vs Intercom on pricing, ticketing, messaging, AI agents, automation, reporting, and the best fit for your support team.
Read moreWhat LLM safety actually means in production — the regulatory pressure driving it, the risks worth measuring, and how to make safety a metric you track instead of a hope you hold.
Read moreHow product managers own AI quality in 2026 — the workflows for defining quality, running evals, reading production traces, and shipping improvements with confidence.
Read moreCompare HubSpot vs Intercom vs Drift on B2B chat, AI, CRM context, buyer engagement, support, pricing, and the best fit in 2026.
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