Blog
Highlights from the Currai blog: the posts worth reading first.
A complete, code-first guide to turning OpenAI Realtime voice conversations and text-to-speech generations into readable Currai User Stories and correctly nested traces.
A step-by-step guide to importing completed Retell AI calls into Currai with signed call-ended webhooks—without adding capture code to the live voice agent.
A step-by-step guide to importing completed Vapi calls into Currai with an authenticated webhook—without adding capture code or sharing a Vapi private API key.
Browse implementation notes, observability guides, product decisions, and workflow ideas by topic.
Compare enterprise customer service platforms by workflow depth, AI quality, channels, governance, economics, and migration risk—not feature count alone.
Read moreA practical shortlist of customer service software for small businesses, with a selection framework for inboxes, live chat, AI, ecommerce, and CRM workflows.
Read moreClaude Sonnet 5 targets coding and long-running agents. Review its API changes, temporary pricing, 1M-token context, and production evaluation plan.
Read moreCompare Zendesk alternatives for AI-first support, simpler inboxes, ecommerce, CRM-native service, and self-hosting—with a migration and evaluation checklist.
Read moreCompare WhatsApp chatbot platforms by Meta integration, support workflows, commerce, campaigns, human handoff, governance, and production quality.
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