Blog
Highlights from the Currai blog: the posts worth reading first.
A complete, code-first guide to turning OpenAI Realtime voice conversations and text-to-speech generations into readable Currai User Stories and correctly nested traces.
A step-by-step guide to importing completed Retell AI calls into Currai with signed call-ended webhooks—without adding capture code to the live voice agent.
A step-by-step guide to importing completed Vapi calls into Currai with an authenticated webhook—without adding capture code or sharing a Vapi private API key.
Browse implementation notes, observability guides, product decisions, and workflow ideas by topic.
Compare LiveChat alternatives for simple website chat, AI automation, full helpdesk operations, ecommerce, CRM workflows, and self-hosted control.
Read moreIntercom combines several products, so the right alternative depends on whether you are replacing Fin, ticketing, messaging, ecommerce support, or engagement.
Read moreLearn how AI email responders classify requests, retrieve evidence, draft or send replies, call tools, escalate safely, and improve through production evaluation.
Read moreAI customer service adoption is rising, but automation, resolution, cost, trust, and workforce statistics describe different things. Here is how to read them.
Read moreAI wins on speed and scale; humans win on judgment, empathy, and exceptions. A well-designed support system routes work between both and measures outcomes.
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